Privacy Policy

Last Updated: July 1, 2023

Introduction

Pizza Depot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizzadepot.ca (the "Site"), use our mobile application, or otherwise interact with us.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We may collect information about you in various ways:

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Place an order
  • Sign up for our newsletter
  • Participate in promotions or surveys
  • Contact us

The personal information we collect may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information
  • Delivery instructions
  • Order history

Information Automatically Collected

When you access our Site or mobile application, we may automatically collect certain information, including:

  • Device information (such as your mobile device ID, model, and manufacturer)
  • Your IP address
  • Browser type and version
  • Operating system
  • Location information
  • Pages you view
  • Time spent on pages
  • Links you click
  • Other browsing information

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Provide customer service and respond to inquiries
  • Send transactional emails (such as order confirmations)
  • Send marketing and promotional communications (with your consent)
  • Improve our products, services, and customer experience
  • Analyze usage patterns and trends
  • Protect against fraud and unauthorized transactions
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to better understand how you interact with our Site. These technologies may collect information such as your IP address, browser type, operating system, referring URLs, device information, pages visited, and actions taken while using our services.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems.
  • Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Site when they are using it.
  • Functionality Cookies: These cookies enable the Site to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies record your visit to our Site, the pages you have visited, and the links you have followed.

Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

Third-Party Services

We may use third-party service providers to help us operate our business and administer activities on our behalf, such as sending emails, processing payments, and analyzing website usage. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We use analytics services such as Google Analytics to help analyze how users use our Site. These tools use cookies to collect information such as how often users visit our Site, what pages they visit, and what other sites they used prior to coming to our Site. We use the information we get from these tools to maintain and improve our Site and our services.

Social Media

Our Site includes social media features, such as Facebook, Twitter, and Instagram buttons. These features may collect information about your IP address and which page you are visiting on our Site, and they may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing them.

Data Sharing and Disclosure

We may share your information in the following situations:

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Compliance with Laws

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Protection of Rights

We may disclose your information to protect the rights, property, or safety of Pizza Depot, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

With Your Consent

We may share your information with third parties when we have your consent to do so.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Your Privacy Rights

Access, Correction, and Deletion

You have the right to access, correct, or delete your personal information that we have collected. You may also have the right to request a copy of your personal information that we have collected.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link at the bottom of our emails
  • Contacting us at [email protected]
  • Updating your preferences in your account settings

Please note that even if you opt-out of marketing communications, we may still send you transactional messages about your account or orders.

International Data Transfers

Our services are operated in Canada. If you are located in another jurisdiction, please be aware that information you provide to us may be transferred to, stored, and processed in Canada. By using our services or providing us with any information, you consent to the transfer, processing, and storage of your information in Canada.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: +447130237636
  • Mail: 2 Matthews Terrace, New Imogen S2 3BQ, Canada